
Team Member - 980 Howe
Full-time / Part-time
Cool
Cool
Cool
Cool
Key areas of responsibility:
- Serve customers efficiently with food and drink orders and take payments.
- Assist in preparation of food components, smoothies and juices
- Offer customers amazing standards of customer service and care.
- Maintain and consistently clean and uphold the facility so that it is in the highest of standards.
The roles include:
- Demonstrating the highest standards of customer welcome and care when assisting customers.
- Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive customer journey
- Ensuring adequate stock levels of food supplies and merchandise.
- Up-selling product to maximize profit.
- Keeping the store tidy and clean including equipment cleaning, dishwashing, and taking out garbage.
- Handling customer complaints in the first instance and reporting feedback to the Managers.
- Working within established guidelines and WELA operating procedures.
- Keeping up to date with special promotions and creating displays.
The personal skills that WELA admires:
- Having a friendly and engaging personality, a good communicator, able to work under pressure.
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
- Must be comfortable working in a small team / intimate environment.
- Team members will be on their feet for most of the day and may be required to lift and carry heavy objects.
- You should have a comprehensive understanding of the menu and have a keen interest and passion in food
- An effective, well organized and efficient team player with a strong sense of discipline and urgency.
- Excellent standards of personal presentation, smart appearance and articulateness.
- FoodSafe training or equivalent qualifications is a plus.
- Previous experience working in a cafe, restaurant, kitchen or catering is advantageous.
Benefits:
- Flexible Schedule
- Staff meal
- Staff discount on WELA products
Candidates who are interested in applying, please submit your resume / cover letter to careers.wela@gmail.com
Please mention the location you are interested in working at - 980 Howe or Lonsdale Quay Market.
We thank you for your interest! Only suitable candidates will be contacted by email for a further interview.

Prep Cook (currently not accepting applications)
Full-time
Cool
Cool
Cool
Cool
Job brief
We are looking for an ambitious Prep Cook to assist in the preparation of delicious dishes at WELA. You’ll perform routine kitchen tasks such as setting up workstations and ingredients, so that food can be prepared according to recipes. A great prep cook will be quick and diligent and willing to improve on the job. You will be deft and able to follow instructions as well as all health and safety rules in the kitchen. The ideal candidate will also be able to function in a fast-paced, busy environment as a part of a team.
Responsibilities
-Follow the prep list
-Label and stock all ingredients on shelves so they can be organized and easily accessible
-Prepare cooking ingredients by washing and chopping vegetables, cutting meat etc.
-Undertake cooking duties such as reducing sauces, parboiling food etc.
-Prepare salad dressing and marinades
-Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash etc.
-Ensure all food and other items are stored properly
-Comply with nutrition and sanitation guidelines
-Perform other kitchen duties as assigned
Requirements
- Minimum of 1 year experience working as a prep cook
-Proven experience as prep cook
-Knowledge of health and safety rules in a kitchen
-Manual dexterity able to operate cutting tools and kitchen utensils
-A team player with good communication skills
-Patient with an ability to stay positive under pressure
-Very good physical condition and endurance
-High school diploma or equivalent is desirable; Training from a culinary school will be an asset
Candidates who are interested in applying, please submit your resume / cover letter to careers.wela@gmail.com
Please mention the location you are interested in working at - 980 Howe or Lonsdale Quay Market.
We thank you for your interest! Only suitable candidates will be contacted by email for a further interview.

Team Member - Lonsdale Quay
Full-time / Part-time
Cool
Cool
Cool
Cool
Key areas of responsibility:
- Serve customers efficiently with food and drink orders and take payments.
- Assist in preparation of food components, smoothies and juices
- Offer customers amazing standards of customer service and care.
- Maintain and consistently clean and uphold the facility so that it is in the highest of standards.
The roles include:
- Demonstrating the highest standards of customer welcome and care when assisting customers.
- Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive customer journey
- Ensuring adequate stock levels of food supplies and merchandise.
- Up-selling product to maximize profit.
- Keeping the store tidy and clean including equipment cleaning, dishwashing, and taking out garbage.
- Handling customer complaints in the first instance and reporting feedback to the Managers.
- Working within established guidelines and WELA operating procedures.
- Keeping up to date with special promotions and creating displays.
The personal skills that WELA admires:
- Having a friendly and engaging personality, a good communicator, able to work under pressure.
- Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
- Must be comfortable working in a small team / intimate environment.
- Team members will be on their feet for most of the day and may be required to lift and carry heavy objects.
- You should have a comprehensive understanding of the menu and have a keen interest and passion in food
- An effective, well organized and efficient team player with a strong sense of discipline and urgency.
- Excellent standards of personal presentation, smart appearance and articulateness.
- FoodSafe training or equivalent qualifications is a plus.
- Previous experience working in a cafe, restaurant, kitchen or catering is advantageous.
Benefits:
- Flexible Schedule
- Staff meal
- Staff discount on WELA products
Candidates who are interested in applying, please submit your resume / cover letter to careers.wela@gmail.com
Please mention the location you are interested in working at - 980 Howe or Lonsdale Quay Market.
We thank you for your interest! Only suitable candidates will be contacted by email for a further interview.